Informativa sui rimborsi
Refund & Return Policy
We want you to be fully satisfied with your purchase.
Return Period
You have 14 days (EU legal right) and up to 30 days after receiving your order to request a return.
Return Conditions
Items must be:
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Unworn and unused
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In original packaging
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With proof of purchase
Non-returnable items:
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Personalized products
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Sale items
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Gift cards
Return Process
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Contact us at info@monsieurbijoux.com
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Wait for approval
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Return the item to:
Monsieur Bijoux
6 Rue François Coppée
34500 Béziers
France
Returns without prior approval will not be accepted.
Return Costs
Customers are responsible for return shipping unless the item is defective.
Refunds
Refunds are processed within 10–14 business days after inspection.
Exchanges
We do not offer direct exchanges.
Damaged Items
Contact us immediately if your item is damaged or incorrect.