Termini e condizioni di vendita

Terms of Sale
Last updated: April 9, 2026

These Terms of Sale govern all purchases made on the website monsieurbijoux.com (the “Website”), operated by Monsieur Bijoux.

By placing an order on this Website, you agree to be bound by these Terms of Sale.


1. Seller Information
Monsieur Bijoux
Micro-enterprise
Registered office:
68 bis avenue de Bordeaux
11100 Narbonne
France

RCS: 930 597 315 RCS Narbonne
Email: info@monsieurbijoux.com


2. Products
The products offered for sale are those described on the Website. We make every effort to ensure that product descriptions, images, and information are accurate. However, minor variations may occur, particularly due to display settings.

Products are offered subject to availability.


3. Prices
All prices are displayed in euros (€) and include applicable taxes (VAT), unless otherwise stated.

Shipping costs are calculated at checkout and added to the total price.

We reserve the right to modify prices at any time. However, products will be billed based on the price in effect at the time of order confirmation.


4. Orders
By placing an order, you confirm that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order in the event of:

  • suspected fraud

  • payment issues

  • abnormal or abusive orders

You will receive an order confirmation email once your purchase has been validated.


5. Payment
Payments are processed securely via Shopify and its payment providers.

We do not store your full payment details.

Accepted payment methods are displayed at checkout.


6. Delivery
Orders are processed within 3 to 5 business days.

Estimated delivery time: 5 to 15 business days, depending on the destination.

We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

For full details, please refer to our Shipping Policy.


7. Right of Withdrawal (EU Customers)
In accordance with European consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.

To exercise this right, you must contact us at:
info@monsieurbijoux.com

Returned items must be:

  • unworn and unused

  • in original packaging

  • accompanied by proof of purchase


8. Returns and Refunds
Returns are subject to our Refund & Return Policy.

Return address:
Monsieur Bijoux
6 Rue François Coppée
34500 Béziers
France

Refunds are processed within 10 to 14 business days after receipt and inspection of the returned item.


9. Non-returnable Items
The following items cannot be returned:

  • personalized or custom-made products

  • sale items

  • gift cards


10. Liability
Monsieur Bijoux shall not be held liable for indirect damages resulting from the purchase of products.

Our liability is limited to the amount of the order, to the extent permitted by law.


11. Warranty
Consumers benefit from legal guarantees under applicable law, including:

  • legal guarantee of conformity

  • protection against hidden defects


12. Personal Data
Your personal data is processed in accordance with our Privacy Policy.


13. Governing Law and Disputes
These Terms of Sale are governed by French law.

In case of dispute, you may seek an amicable resolution before any legal action. If no agreement is reached, French courts shall have jurisdiction.


14. Contact
For any questions regarding your order, please contact:
info@monsieurbijoux.com

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